Providing Exceptional Customer Service (via TASB Online Learning Center)

TASB HR Services’ Providing Exceptional Customer Service can help with improving all staff’s interactions and ability to effectively serve internal and external customers. The course is self-paced, can be completed in approximately an hour and a half, and allows participants to: 

• Gain an understanding of the different aspects of serving their customers 
• Think in a customer-friendly focused way 
• Improve communications and relationship-building skills 
• Implement strategies to help deal with difficult customer service situations 

Find This Course In the Online Learning Center

Members with TASB accounts should log into the Online Learning Center by clicking “Member Login” and then entering their TASB login. Nonmembers (and users from member districts who do not have a TASB account) should select Nonmember login to create a nonmember account using an email address.

Once you're logged in, search for the course title. If you have any difficulties logging in, reach out to onlinelearning@tasb.org.